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| Knowledge Management: K-Maps |
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In the current climate of mergers and acquisitions and the inevitable restructuring this usually brings, it's never been more important for a company to safeguard its knowledge. Even if events such as these don't affect your company, you probably have long-serving employees ready to retire. When they go, so does their decades of knowledge and experience which your company has been relying on. Does this sound familiar? Most companies realise they need to manage their knowledge, but it's difficult to know where to start. Innoval Technology has developed the K-Map process to provide a structured approach to knowledge management. The K-Map process enables manufacturing companies to easily capture valuable knowledge, and make it accessible to the people who need it. The Process The K-Map process involves two of our engineers spending time with the people involved in your manufacturing operations. We'll use our facilitation skills in a series of workshop sessions to transfer information to our specially designed software. The software is then mounted on your intranet to be accessed 24/7 by the people you choose. A typical K-Map process consists of eleven on-site workshop sessions spread over a four month period. The Software The K-Map software consists of a matrix with the axes defined as the process stages and the product attributes. The matrix is populated by systematically going through each process stage and asking your company experts the question 'which product attributes are affected by this process stage?'Where there is an effect, the intersection between the process stage and the product attribute is highlighted on the matrix with a coloured button. The colour of the button denotes the strength of the interaction. Behind each coloured button on the matrix is a Summary Level, which contains information about how and why the process stage affects the product attribute. If required, a third level can be added to the K-Map behind the Summary Level. This is called the Detail Level, and it is used to capture data to support the information in the Summary Level. The completed K-Map software and database is mounted on a server or on your company's intranet, with appropriate password protection, so that it can be readily accessed and kept up to date. Download our K-Map brochure here. For more information please contact:
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